How to book

Booking online: 24 hours
Finding the best tickets for your next show is now easier than ever. By setting up an online booking account, you can manage all of your bookings and view your orders at any time. You can select your own seat for performances in the theatre. Please note that seating is unreserved for performances in The Cellar Club. By choosing the Print at Home delivery option, you can have your ticket sent directly to you via email, free of charge. To set up an account, click on “My Account” in the top right corner of the website.

If you can’t find what you’re looking for online or to book accessible seating, including wheelchairs, you can contact the Box Office.

By phone:
01442 228091, Monday to Friday, 12noon to 3pm

In person:
Monday to Friday, 12noon to 3pm

Our Box Office and bar opens one hour before all performances, so why not come early and view the latest exhibition on display in the Gallery Bar? Early birds can also take advantage of our Happy Half Hour offer that entitles ticket holders 20% off all drinks ordered between 7 - 7:30pm (6:30 - 7pm for events starting at 7:30pm). This offer also includes pre-ordering interval drinks. 


For full details on disabled access at The Old Town Hall, please visit our Access page.

For more information and to discuss your access requirements please call 01442 228091 or email

Large print brochures are available on request.

Discount and concessions

  • Groups of ten or more for selected shows
  • Over 65s (please note: this applies from July 2018)
  • Disabled people and their companion
  • Students in full-time education
  • Under 16s
  • Unemployed
  • Dacorum Card holders (DC) - to find out if you're eligible for a card, click here.

All discounts are at the discretion of the box office. Latecomers will be admitted at the discretion of the Front of House Manager. Tickets cannot be exchanged or refunded except in the event of cancellation. The management reserves the right to alter or cancel the programme without prior notice.